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5 Tips to Make your Restaurant Delivery System Efficient
According to a survey by the National Restaurant Association, 61% of people said they consider delivery and takeout options important for table service restaurants. Delivery options are especially crucial for the millennial category (18-34), who responded overwhelmingly (74%) that they would order ...
5 Tips to Make your Restaurant Delivery System Efficient
John's Pizza Cafe: A Pizza POS Win
  John’s Pizza Cafe in Saint Paul, Minnesota opened in 1987 as a take and bake business - which didn’t work so well in the summers with warmer weather. So what did John Weatherston do? Added an oven, of course! From there they started delivering, and the rest is pizza history. An innovator in “fast ...
John's Pizza Cafe: A Pizza POS Win
With the Overtime Rule on Hold, What Does It Mean for Your Restaurant?
Last year, President Barack Obama signed a new overtime rule that would mean raises for more than four million Americans. The new rule raised the overtime threshold from $23,660 or $455 weekly to $47,476 or $913 per week. Under the previous rule, salaried employees earning more than $23,660 were ...
With the Overtime Rule on Hold, What Does It Mean for Your Restaurant?
2 Tell-Tale Signs It’s Time to Upgrade from Free POS
Free restaurant point of sale (POS) systems are an enticing option for business owners who are looking for a solution for their business. After all, what’s not to like — it’s free! Well, "free". However, free POS systems may provide you with basic functions, but as your needs change and your ...
2 Tell-Tale Signs It’s Time to Upgrade from Free POS
8 Pizzeria Online Ordering Mistakes Hurting Your Business
Travel doesn't stop us from indulging ourselves with a slice or two from the local joint, and a recent trip reminded us that no restaurant technology can be left behind.  This weekend I ordered a pizza online. I was traveling, and unfortunately none of our clients had shops nearby, but I found a ...
8 Pizzeria Online Ordering Mistakes Hurting Your Business
5 Secrets that Equal Faster Delivery Times with Pizza Delivery Software
About three billion pizzas are sold in the U.S. every year, but the top sales day — Super Bowl Sunday — is coming up on February 5. Pizza delivery drivers will log more than 4 million miles during the big game, according to pizza.com, and close games will drive this number even higher. Is your ...
5 Secrets that Equal Faster Delivery Times with Pizza Delivery Software
Big Daddy's Pizza
Coming from a long line of family restauranteurs, Big Daddy’s owner Cheech Kehoe is no stranger to the world of restaurant management. He’s been knocking it out of the park in the pizza business since 1996. With a recently opened second location, Big Daddy’s is one of the leading pizza delivery ...
Big Daddy's Pizza
Flyer's Pizza & Subs
Happy 40th Birthday! I think it’s safe to say that Flyer’s Pizza & Subs knows a thing or two about pizza. They have been in business for 40 years! That’s some serious cheese! This family of pizza gurus has pizza flying out of the ovens at seven locations in the great state of Ohio, with an 8th ...
Flyer's Pizza & Subs
Pepperoni's Pizza
Watch Them Grow! Pepperoni’s Pizza has been delivering pizza for over 25 years and recently opened its 11th restaurant location in the greater Houston area. While Pepperoni’s is known for their great pizza, they deliver on great taste with their wings, salads, pastas and subs too. General Manager ...
Pepperoni's Pizza
Papa Luigi's Pizza
Made From Scratch Papa Luigi’s, located in Swedesboro, NJ, knows all about made-from-scratch. Owner Dimitri Repousis built the business from the ground floor and has spent the last eight years perfecting his product and his processes. As a first generation restaurant owner, he has realized much ...
Papa Luigi's Pizza
7 Restaurant Delivery Mistakes Experts Avoid (And now you can, too!)
When you add delivery to your restaurant business, you’re adding a potentially lucrative new way to serve more customers more often - but also a way to serve up more headaches. The "big guys" have figured out how to use technology to make this piece of restaurant operation profitable and ...
7 Restaurant Delivery Mistakes Experts Avoid (And now you can, too!)
Don’t Get Spooked by One of Pizza’s Busiest Days!
Halloween is nearly here, and this holiday can be one of the busiest days for the nation’s pizzerias! If you are prepping for the big day, here’s some tips to help make it go smoothly. Plan Ahead with Deferred Orders and Thr!ve POS Encourage customers to plan ahead and place a deferred order - ...
Don’t Get Spooked by One of Pizza’s Busiest Days!
Papa Luigi's Pizza: Made From Scratch Pizza Technology
Made From Scratch Papa Luigi’s, located in Swedesboro, NJ, knows all about made-from-scratch. Owner Dimitri Repousis built the business from the ground floor and has spent the last eight years perfecting his product and his processes. As a first generation restaurant owner, he has realized much ...
Papa Luigi's Pizza: Made From Scratch Pizza Technology
6 Tips for Choosing a Tablet POS
Looking to buy your first tablet-based restaurant point-of-sale?  Does your traditional POS system need a serious facelift to enter the current century? Here are some helpful tips on what to look for and consider when choosing an iPad or other tablet POS system for your restaurant: 1. Software ...
6 Tips for Choosing a Tablet POS
Tablet POS vs. Traditional
As a restaurant owner or manager, have you ever asked yourself these questions: How do I know if a tablet POS is right for me? Should I choose a tablet or traditional POS? What features should I look for when considering a system? Choosing the right system for your restaurant is critical - not only ...
Tablet POS vs. Traditional
Supermoms Need Help Too: Be the Hero with Restaurant Online Ordering and Mobile Ordering
It’s that time of year again! Back-to-school time for the kiddos means lots of extra work for busy moms. The lazy days of summer are coming to an end all too quickly and moms will be looking for ways to make their busy schedules easier to manage. This includes answering the inevitable question - ...
Supermoms Need Help Too: Be the Hero with Restaurant Online Ordering and Mobile Ordering
Restaurant Online Ordering: The ROI That Keeps on Giving
Online ordering is such a big part of our world these days, it is considered mainstream...everyone is doing it! As a business owner, especially in the restaurant industry, offering your customers the convenience and control of online ordering can boost your bottom line and increase profits. Your ...
Restaurant Online Ordering: The ROI That Keeps on Giving
Bottom Line...Keep Customers Happy
Watch Them Grow! Pepperoni’s Pizza has been delivering pizza for over 25 years and recently opened its 11th restaurant location in the greater Houston area. While Pepperoni’s is known for their great pizza, they deliver on great taste with their wings, salads, pastas and subs too. General Manager ...
Bottom Line...Keep Customers Happy
Great Product. Great Service. Great Results.
          Happy 40th Birthday! I think it’s safe to say that Flyer’s Pizza & Subs knows a thing or two about pizza. They have been in business for 40 years! That’s some serious cheese! This family of pizza gurus has pizza flying out of the ovens at seven locations in the great state of Ohio, with ...
Great Product. Great Service. Great Results.
Pizza Technology for Your Pizza Business
Coming from a long line of family restauranteurs, Big Daddy’s owner Cheech Kehoe is no stranger to the world of restaurant management. He’s been knocking it out of the park in the pizza business since 1996. With a recently opened second location, Big Daddy’s is one of the leading pizza delivery ...
Pizza Technology for Your Pizza Business
Tablet POS: Features with a Side of Frugal
Yes, a Tablet can do That. So you've decided to invest in a Point of Sale system, or even upgrade your existing system...and you're excited to introduce the many benefits that come along with it into your business. While there are lots of decisions along the way, one that might be top of mind is ...
Tablet POS: Features with a Side of Frugal
Your 2016 Pizza Expo Wrap Up
Vegas was hopping again this year and Granbury spent three days at the International Pizza Expo talking with customers, meeting new clients, and keeping our ear to the ground on what's top of mind for pizzeria and restaurant owners. Sure the cannoli samples and dough throwing contests are great, ...
Your 2016 Pizza Expo Wrap Up
5 Restaurant Point of Sale Reports We Love
Most restaurant point of sale systems offer hundreds of reports to help you run your restaurant. But who has time to review and understand them all? Here's a rundown of the top 5 reports we love - and why! These reports are available in the Thr!ve & FireFly POS systems, and your system probably has ...
5 Restaurant Point of Sale Reports We Love
Paying Pizza Delivery Drivers Legally & Smartly
If your pizzeria hires delivery drivers, you've probably got headaches!  Make sure that you are up to speed on the details of how to pay your drivers legally, while making smart decisions about how to incent drivers to give great service! Delivery Driver Tip Credit In most states, delivery drivers ...
Paying Pizza Delivery Drivers Legally & Smartly
Top Holiday Marketing Tips for Food and Beverage Retailers for 2016
The holiday season has arrived yet again, and this year the hustle and bustle means that your customers will give you the perfect opportunity to end the year on a high note. Retailers are opening their doors earlier than ever to accommodate demand and launching sales promotions even earlier. The ...
Top Holiday Marketing Tips for Food and Beverage Retailers for 2016
Granbury's 2015 Golden Spoon Cookie Contest
Here at Granbury, we take our baked goods very seriously. In 2014 we started an annual tradition that we like to call the Golden Spoon. Employees at our home office in Grapevine, Texas have the chance to compete for this coveted prize and the winner gets bragging rights for the next 364 days (and ...
Granbury's 2015 Golden Spoon Cookie Contest
Checklist - Is it time to upgrade your POS technology?
The end of the year is nearly here already, and that usually comes with a fresh look at your business strategy, budget and plans for 2016!  Should upgrading your technology be part of that plan?  Check our list to see if any apply to you!  Are you still using Windows XP or other outdated operating ...
Checklist - Is it time to upgrade your POS technology?
Time to Upgrade? Don't Risk your Restaurant with Outdated Tech
The end of the year is nearly here already, and that usually comes with a fresh look at your business strategy, budget and plans for 2016. Should upgrading your technology be part of that plan? Check our list to see if any of these apply to you... Are you still using Windows XP or other outdated ...
Time to Upgrade? Don't Risk your Restaurant with Outdated Tech
Your Restaurant Loyalty Marketing Just Got More Awesome
Did you know it costs your restaurant 5-10X MORE to acquire a new customer than it does to keep an existing one? If that isn't enough, on average, your current customers spend 67% MORE than new customers.  According to the 2015 Colloquy Customer Loyalty Census, American households hold memberships ...
Your Restaurant Loyalty Marketing Just Got More Awesome
Pizza Mizza: If you Deliver Pizza, a POS is a Must
There’s nothing quite like the local pizza joint...the perfect combination of great food, service, and the heart of community that the big chains just can’t deliver. Granbury client Pizza Mizza in Santa Barbara, California has mastered the art of delivering great pizza and setting themselves apart ...
Pizza Mizza: If you Deliver Pizza, a POS is a Must
Beat the Competition with Restaurant Marketing Ideas for every Football Fan
Field goal. Super Bowl. Touch down. If these words get you excited, then it's about to be that special time of year that gets you pumped. With the exciting buzz of football season comes the friendly spirit of competition...or even just flat out rivalry. As a restaurant owner, you are probably ...
Beat the Competition with Restaurant Marketing Ideas for every Football Fan
Top New Restaurant Survival Tips
Whether you're just getting started or opening a new location, starting a new restaurant is an exciting and exhausting experience and your first year is really make or break. While the first years of a new business are the most challenging, if you have the right plan and the latest technology tools ...
Top New Restaurant Survival Tips
What EMV Means for Your Restaurant Business
If you process credit cards in your restaurant, you’re probably starting to hear about new payment technology and the upcoming EMV Liability shift. Also called “Chip-and-PIN,” EMV is quickly becoming the global standard for secure credit card payments as these cards contain an embedded chip that ...
What EMV Means for Your Restaurant Business
Turn Your Customer Base Into a Revenue Engine
Marketing is one of those things where everyone has an opinion about what you should do to market your business, but they rarely talk about how. The reality for most restaurant operators is that you have a lot to juggle, and not necessarily a large staff or loads of free time. Unfortunately... your ...
Turn Your Customer Base Into a Revenue Engine
Pizza Delivery Technology: Managing Your Dough
Managing deliveries is a key part of your business, but once your employees step foot outside of your restaurant, it can be challenging to make sure you are compensating them fairly and accurately. The US Department of Labor is cracking down on making sure that tipped employees making below minimum ...
Pizza Delivery Technology: Managing Your Dough
Pizza Expo Takeaways and the Newest Pizza Delivery Tech
This year's Pizza Expo in Las Vegas was another great success! We love having the opportunity to learn from clients and others in the pizza industry - and we like that you want to learn, too. The buzz on the show floor was all about the latest and greatest in pizza technology...and how it can help ...
Pizza Expo Takeaways and the Newest Pizza Delivery Tech
Need a Pizza POS? Tips for Selecting the Right System
The process of selecting a point-of-sale system can be overwhelming. Whether you've been in business for years and are ready for an upgrade, or you're opening the newest pizzeria in town, your pizza point-of-sale can make or break your restaurant's success. Pizza POS systems are one of the biggest ...
Need a Pizza POS? Tips for Selecting the Right System
Coffee Shop Mobile Ordering: Not Just For Starbucks
As a small business owner, sometimes it can feel like it's difficult to compete with the "big guys". With an increasing number of major chain restaurants opening every day, independents and small chains are continually looking to new strategies to maintain a competitive edge. The good news is that ...
Coffee Shop Mobile Ordering: Not Just For Starbucks
Restaurant Online Ordering: Which Way Should You Go?
Online ordering is clearly a benefit to restaurant owners. Increased ticket averages, order frequency and customer satisfaction are all attributable to allowing your customers to order online.  But when it comes to how best to set up online ordering, restaurant owners are unclear. Should they list ...
Restaurant Online Ordering:  Which Way Should You Go?
Your Restaurant Point-of-Sale Playbook for Success
You face tough competition in the restaurant industry and the way you use your POS can be make or break for your business. But by developing smart plays and setting yourself up for success, a restaurant point-of-sale can help you beat the competition. Restaurant owners don't have time to worry ...
Your Restaurant Point-of-Sale Playbook for Success
Thr!ve POS - Better than Ever!
2014’s Q4 releases focus on Customers, Drivers. Over the past few months, we’ve added more great features to our Thr!ve restaurant point-of-sale solution, making it the right choice for your next software upgrade!  Run on an iPad or Android tablet for convenience and mobility, or use your ...
Thr!ve POS - Better than Ever!
Top 6 Things Restaurant Point-of-Sale Users Learned in 2014
2014 was full of great opportunities and challenges for the restaurant business. From new technology and marketing to food industry trends, restaurant owners are serving up guests so much more than a great meal. We have taken a walk down memory lane and compiled 2014's tastiest tidbits.  Find the ...
Top 6 Things Restaurant Point-of-Sale Users Learned in 2014
4 Ways Yelp Wants You To Manage Your Online Reputation
Yelp may be the technology company that restaurant owners most hate - and most love.  Those who understand how to manage Yelp, and review sites like it, stand to benefit from increased traffic.  We heard from Morgan Remmers, local business outreach manager at Yelp, with some great advice about how ...
4 Ways Yelp Wants You To Manage Your Online Reputation
12 Little Things You'll Love about Thr!ve Restaurant Point-of-Sale
Thinking about upgrading to Thr!ve restaurant point-of-sale?  We know you'll love the new graphical user interface, the improved performance, and the affordability of iPad or Android tablets as a restaurant point-of-sale order entry option.  But we've also made a lot of little changes to the user ...
12 Little Things You'll Love about Thr!ve Restaurant Point-of-Sale
Your Top 3 Restaurant POS Problems Solved
“Is that a customer I see?” No doubt one of your main priorities is customer service…and bulky, old-fashioned restaurant POS equipment can get in the way of a great customer interaction. Not only does it clutter up your counter space, but those out of date POS monitors keep you anchored when you ...
Your Top 3 Restaurant POS Problems Solved
Granbury's First Annual Golden Spoon Cookie Contest
At Granbury Solutions, we take our baked goods very seriously. This year at our Grapevine office we held the first annual Golden Spoon Cookie Contest and the results were...delicious. With 11 yummy entries, our judges had a hard time picking just one winner. After very careful consideration and ...
Granbury's First Annual Golden Spoon Cookie Contest
Control Discounts with Thr!ve’s New SmartCoupon
Everyone loves a great deal—no wonder that coupon usage was predicted to jump 150 percent from 2009 to 2014. But coupons are only good to you, a restaurant operator, if they’re used correctly. How many times, for example, has a lunch-only discount been applied to a dinner order? These coupon ...
Control Discounts with Thr!ve’s New SmartCoupon
Increase Restaurant Loyalty by Asking Questions
Are your customers loyal to your restaurant?  How do you define customer loyalty?  Do you want to get customers to come back more often? What type of customer is most likely to return again and again?  Technomic recently completed a study of consumer perceptions across 128 major restaurant brands. ...
Increase Restaurant Loyalty by Asking Questions
Heartbleed Bug Security Upgrades
You may have heard of the recent discovery of the Heartbleed bug. This vulnerability in Open SSL affects most internet sites. SSL is the encryption used to protect sensitive traffic on the internet. A bug was discovered and made public on April 7, 2014. Granbury Solutions uses Open SSL to encrypt ...
Heartbleed Bug Security Upgrades
Major Chains Use Online Ordering to Cut A Larger Slice of the Pie
Extra! Extra! If you don’t offer online ordering, you’re in for a tough battle according to  the Wall Street Journal. A recent article “Big Pizza Chains Use Web Ordering to Slice Out Bigger Market Share” suggests that independent pizzerias without online ordering are struggling to compete as large ...
Major Chains Use Online Ordering to Cut A Larger Slice of the Pie
A Pizzeria Owner’s Guide to Pizza Expo 2014
The pizza industry comes together each March to share a taste of what’s new in the industry with old friends at the International Pizza Expo. Whether you’re attending for the first time this year or returning as a Pizza Expo veteran, you’re sure to learn something new. We want you to make the most ...
A Pizzeria Owner’s Guide to Pizza Expo 2014
Loyalty Programs- Reward Your Customers, Reward Your Restaurant
How much is a single loyal customer worth to your pizza shop? If you guessed in the hundreds or low thousands, you may want to rethink your customer loyalty strategy. According to a recent Forbes study the average lifetime value of one customer is $25,000 with repeat cusomers accounting for 70% of ...
Loyalty Programs- Reward Your Customers, Reward Your Restaurant
Top 3 Features For Your Next Restaurant Point-of-Sale System
I was recently asked: "What are the top 3 features a restaurant owner should look for in a point-of-sale system?" 3 features?  Only 3?  Why, we've been developing these systems for years, adding features all the time.  We must have hundreds of features, thousands even.  And the three that are most ...
Top 3 Features For Your Next Restaurant Point-of-Sale System
Why Tablets Deserve A Spot On Your Restaurant's Technology Menu
Not since the introduction of the touch screen has there been such a radical new option in the way we deliver restaurant technology. The introduction of the tablet - and its evolution into a worthy contender for your next point-of-sale system - gives restaurant owners an affordable and powerful new ...
Why Tablets Deserve A Spot On Your Restaurant's Technology Menu
It's 2014: Time to Upgrade Your Restaurant Point-of-Sale System?
Is this the year? Is it finally time to throw away that old clunker that's been limping along in your restaurant all this time? Definitely! Here's why: Restaurant POS is Better than Ever! We've come a long way in the technology space over just the past few years. Tablets, first introduced to the ...
It's 2014: Time to Upgrade Your Restaurant Point-of-Sale System?
A Year in Review- Top Restaurant Tips for Success
From unique marketing ideas to surviving the chaos of the holidays, we covered lots of great tips and strategies for improving your business this year. We've compiled a quick list of our most popular posts from 2013 in technology, restaurant operations, and customer loyalty. Be sure to bookmark ...
A Year in Review- Top Restaurant Tips for Success
5 Easy Steps to Profit-Maximized Online Ordering
Today’s customers expect their favorite eateries to be available online, but many restaurant owners still have questions. How do you know if your business is ready for online and mobile ordering and what’s the best way to get started? Here are 5 steps to choosing the right technology and strategies ...
5 Easy Steps to Profit-Maximized Online Ordering
5 Ways Restaurants Can Beat the Big Guys
5 ways independent restaurants and small chains are crushing their competition using today's smart, affordable, integrated technology. With more and more major chain restaurants opening every day, independent and small chain eateries across the nation are turning to new strategies to help them ...
5 Ways Restaurants Can Beat the Big Guys
Waldo Cooney’s Pizza- Using Technology to Connect with Customers
Waldo Cooney’s Pizza has been a staple of the Chicago area since 1981. When owner Gary Cooney decided to get away from the corporate world, he took his skills as an executive chef and created a successful operation that is still going strong to this day. Seeing great success with his new customer ...
Waldo Cooney’s Pizza- Using Technology to Connect with Customers
Save Big on POS Purchases With Special Tax Credits
The end of the year is approaching, and there's no better time to invest in new tools and technology for your restaurant!  This may be the last year to take advantage of the Section 179 deduction for equipment purchases, originally part of the Small Business Jobs & Credit Act of 2010. With Section ...
Save Big on POS Purchases With Special Tax Credits
5 Tips for Surviving Your Restaurant’s Busy Days
The holidays are quickly approaching and for pizza restaurants your busiest days are just around the corner. Have you made plans for surviving the rush of Halloween, Thanksgiving Eve, New Years Day or the Super Bowl? Don’t stress, Granbury Solutions has 5 great tips for surviving your busiest days ...
5 Tips for Surviving Your Restaurant’s Busy Days
Solo's Pizza Café and the GRS Relationship
Solos Pizza Cafe is a fast casual pizza restaurant that started off with a clear goal: provide delicious pizza with high quality ingredients to the customers as quickly as possible. With three stores opened and winning several awards, such as "Best Pizza in Plymouth" and a Star Tribunes "Top 100 ...
Solo's Pizza Café and the GRS Relationship
Restaurant Loyalty Rewards ROI: Real Results from Real Restaurants
Restaurant loyalty programs are the hottest marketing trend in the industry right now, and for good reason.  They work.  How do we know?  We've been studying some of our clients to learn more about how exactly a loyalty program can pay off. Granbury Restaurant Solutions has thousands of restaurant ...
Restaurant Loyalty Rewards ROI:  Real Results from Real Restaurants
Seamless-GrubHub Merger Overlooks Restaurant Online Ordering Needs
Everyone is buzzing this week about the proposed merger of two of the biggest names in restaurant online ordering:  Seamless and Grub Hub.  Together, they'll offer consumers a wide variety of restaurants to choose from in a single web portal. But what's missing in all the hype is the perspective of ...
Seamless-GrubHub Merger Overlooks Restaurant Online Ordering Needs
Your Mobile Customer: Are you putting out the welcome mat?
  A recent international survey by Time magazine found that 80% of respondents felt they could not survive a single day without their cell phone.  50% of Americans sleep with their phone right next to them, and 20% compulsively check their phone every 10 minutes or more.  There’s even a new word ...
Your Mobile Customer:  Are you putting out the welcome mat?
What To Look For In Pizza Inventory Software
Most pizza operators have point-of-sale systems to help them ring up orders accurately and account for their cash at the end of the night.  But very few owners take advantage of one of the most critical, money-saving features built in to their POS system - the inventory tracking. If you're shopping ...
What To Look For In Pizza Inventory Software
Replacing your Pizza Point-of-Sale System? 6 Keys To Success
At Pizza Expo last month, I spoke with a number of restaurant owners who were in the market for a new point-of-sale system.  Many had been using their old system for over a decade, and were limping along with barely-functional hardware and ancient software.  They've been trying to postpone the ...
Replacing your Pizza Point-of-Sale System? 6 Keys To Success
Building a Community at Yogurt Station
With 8 million tourists passing by yearly on the way to Yosemite, GRS customer Jeff Goschen, owner of Yogurt Station, prefers to focus on building a community among locals in his town of Oakdale, CA.  His approach may be unconventional but his results are remarkable! It starts with the facility - ...
Building a Community at Yogurt Station
Pizza Point-of-Sale Innovations: 10 features every restaurant could love
The pizza industry has led the way in using technology to help better manage the restaurant. In pizza point-of-sale systems, innovative features help improve order taking and management.  In many cases, complex menus and challenging business models, combined with thin margins, have driven pizzerias ...
Pizza Point-of-Sale Innovations:  10 features every restaurant could love
4 Keys To Increasing Restaurant Online Ticket Averages through Suggestive Selling
Perhaps you’ve read the studies. Certainly you’ve heard it from online ordering providers. Restaurants embrace online ordering in part because ticket averages are higher.  But is this pure magic?  Do customers automatically order more just because they are ordering online?  Is it guaranteed to work ...
4 Keys To Increasing Restaurant Online Ticket Averages through Suggestive Selling
Menna's Joint: Using Restaurant Technology To Tackle the Tough College Market
Competing for the college student business can be tough, but Mary Jo Onweller, Operations Manager at Menna’s Joint restaurant in Michigan, has a pretty good handle on it. Menna’s Joint has 5 locations centered around college campuses. Mary Jo explained how they’ve used technology to fuel their ...
Menna's Joint: Using Restaurant Technology To Tackle the Tough College Market
How To Grow Your Restaurant With The Right Technology
Today, more than ever, we love shiny new gadgets.  We line up for the latest technology innovation, even it its just a tiny bit better than the last big thing.  We blindly accept the notion that technology is good for us.  But if you are looking to grow your business, is technology the answer? ...
How To Grow Your Restaurant With The Right Technology
Online Ordering Success
Ben Yehuda Pizzeria in Washington, D.C. may be keeping tradition alive with its kosher specialties, but owner Josh Katz is not afraid to embrace modern innovations, such as online ordering.  We spoke to Josh about the results his small business has had using our Let's Get online ordering solution.  ...
Online Ordering Success
5 Restaurant Software Power Tools To Improve Customer Service
Want to help your restaurant win a favored place in the hearts and minds of your customers?  Stand out from the rest of the impersonal and inefficient businesses out there by treating every customer like a VIP.  “Crazy,” you think?  “My staff can barely remember their own name, let alone a ...
5 Restaurant Software Power Tools To Improve Customer Service
Big Daddy's Pizza Delivers Success with FireFly POS
He’s about to celebrate his 16th year of success at Big Daddy’s Pizza in Burlington, Vermont. But if Francis “Cheech” Kehoe’s mom had anything to say about it, he wouldn’t be in the restaurant business at all.   “My family’s been in the restaurant business since 1939,” explained Cheech.  “When I ...
Big Daddy's Pizza Delivers Success with FireFly POS
FireFly POS Tip: Mapping All Your Daily Deliveries
Ever wish you could see exactly where your most popular delivery neighborhoods are?   With the FireFly point-of-sale system, you can easily map today's deliveries (or any individual day).  Here's how:           From the Manager Home Page, look for the "Sales Report".  On it, you will see a line for ...
FireFly POS Tip:  Mapping All Your Daily Deliveries
Your Restaurant's Busiest Days: Survival Tips!
The busiest season for restaurants is now upon us. For pizza restaurants, Halloween, Thanksgiving Eve, New Years Eve, New Years Day and the Superbowl make up the biggest days of the year.  Prepare for that rush by making the most of your restaurant software, planning ahead, and staying calm! Tip ...
Your Restaurant's Busiest Days:  Survival Tips!
Delivery Restaurant Software Checklist: 7 Tips For Success
"We Deliver!"  When you add those words to your menu, you've added the potential for headaches - but also the possibility of greater profit!  You need the right tools to help you succeed restaurant delivery.  The right restaurant delivery software - a point-of-sale system that specializes in ...
Delivery Restaurant Software Checklist:  7 Tips For Success
Text Messaging: A Powerful Restaurant Marketing Tool
If you haven't considered adding text messages to your restaurant marketing mix, here's some compelling reasons to do so - and some tips for success!    Text messaging is rapidly becoming an important tool for restaurant marketers - and for good reason. For one, it remains one of the most powerful ...
Text Messaging: A Powerful Restaurant Marketing Tool
Need a laugh? Check out funny pizza box art!
  Check out theChive's funny pizza box art thread AND share your funny pizza box art or order requests with us! CLICK HERE for a good laugh! (Yes we are chivers here at GRS!)
Need a laugh? Check out funny pizza box art!
How to negotiate your restaurant's point-of-sale purchase
Thinking about buying a point-of-sale system for your restaurant?  For many restaurants, the point-of-sale computer system is one of the biggest up front purchases they'll make, and one of the most complex to navigate.  Here's some insider tips on how to negotiate the best possible deal - and some ...
How to negotiate your restaurant's point-of-sale purchase
5 Profit Boosters Hidden in your Restaurant Point-of-Sale System!
Your restaurant point-of-sale system is one of the keys to your smooth running operation - helping to keep the orders flowing correctly and the cash coming in.  But are you overlooking some of the ways your POS software could help you boost your restaurant's bottom line?   Here's 5 common features ...
5 Profit Boosters Hidden in your Restaurant Point-of-Sale System!
Pizza Ordering Online Study: Prepare For Triple Pepperoni!
A new study by the University of Rochester sheds some light on our online pizza ordering behavior - and finds that when we're hiding behind our computer screens, we're much more likely to triple the pepperoni, double the bacon, and order the anchovies.  In fact, online orders tend to be more ...
Pizza Ordering Online Study:  Prepare For Triple Pepperoni!
Should Your Restaurant Online Ordering Site have a Spanish Version?
As restaurant operators become increasingly aware of the importance of the Hispanic demographic, the answer for many of them is a resounding YES!.   It's estimated now that 20% of Americans speak a language other than English in the home - and 62% of these speak Spanish.  One of every 6 US ...
Should Your Restaurant Online Ordering Site have a Spanish Version?
Pizza Point-of-Sale Coupon Tracking!
Coupons - love 'em or hate 'em, it's hard to get away from them in the pizza industry.   Most pizza restaurants issue coupons to grab the attention of their customers, to encourage new customers to try the restaurant, to compete with the other pizzerias in their area, to introduce new products, and ...
Pizza Point-of-Sale Coupon Tracking!
I Hate My Point-of-Sale System
It's Friday night and it happened again - in the middle of the rush the POS system is locked up and no one can take orders.  I missed a critical order because it didn't print. I dread having to make menu changes - it will take me all day to figure out.  Customers are complaining that their order ...
I Hate My Point-of-Sale System
There Is More to PCI Than Your POS Software
Guest Post by Bradley Cyprus, VendorSafe There is an ugly truth in the world if you process your credit cards through your POS software. Businesses that fall under this model must understand that software alone, even if it meets the PCI requirements as dictated by PA-DSS (Payment Application Data ...
There Is More to PCI Than Your POS Software
Register with Facebook for on Online Ordering Boost!
We've just added a great new feature to the GRS Online Ordering solution - "Register with FaceBook!"   Now, clients who visit your restaurant online ordering site don't have to create an account, remember a log on and password - they can just click on the "Facebook" button to sign in.  How will ...
Register with Facebook for on Online Ordering Boost!
The IKEA Effect @ Your Restaurant
Every restaurant owner understands, innately, that customers like customization.  From "Hold the mayo" to "Can I have a salad instead of fries", custom requests happen daily.   But some restaurants take this customization to an extreme level, with great results.  There's a burger joint in New ...
The IKEA Effect @ Your Restaurant
QuickTip: Managing Tax Exempt Customers in FireFly POS
Many restaurants work closely with tax-exempt customers such as schools or churches to provide catering for special events or school lunches.   The FireFly point-of-sale system will remind you when a customer is tax-exempt.  Here's how to use this feature:  1.  When setting up the customer, click ...
QuickTip: Managing Tax Exempt Customers in FireFly POS
SalesBuilder Restaurant Loyalty Creates Raving Fans
Terry Black, owner of Jimmy and Joe's Pizza (2 locations in Mesa and Chandler AZ) has a passion for his product and connecting to his community.  We chatted with him about how his marketing strategy has helped build up an enormously loyal customer base over the 5 years they've been in business. ...
SalesBuilder Restaurant Loyalty Creates Raving Fans
One-Number Call Center Ordering with FireFly POS & DaVinci's Pizza
Kevin Knudson, owner of daVinci's, the Italian Sidewalk Caffe, in Lincoln, Neb., grew up in the pizza business. His father opened a restaurant in 1978. Together, the Knudson family has grown the business into a successful six-location plus service (call) center operation. Along the way, they've ...
One-Number Call Center Ordering with FireFly POS & DaVinci's Pizza
Restaurant Online Ordering: 6 Steps to Choosing the Right Provider!
Ready to push your restaurant into the world of online ordering? Overwhelmed by the choices of online ordering providers?   Here's a step-by-step guide to picking the solution that's perfect for your restaurant!    Need more info?  Download our free Online Ordering Launch Guide! Step 1:  Your ...
Restaurant Online Ordering: 6 Steps to Choosing the Right Provider!
Pizza Expo: Pizza Technology Wrap-up
Every March, the pizza industry gathers at Pizza Expo to see what's new, learn about the industry, and meet old friends.  For GRS, it's an amazing opportunity to hear first hand how we're doing and how we can better serve our customers.   We learned a lot this year and got some great feedback.   ...
Pizza Expo: Pizza Technology Wrap-up
Putting Mobile Tech in the Restaurant
Growing up in New York City in the 50s and 60s I have very clear memories of my family’s decision to replace an important piece of furniture in our house. The beautiful console, Danish style black and white television was to be removed and replaced with a color TV. My family was “cutting edge”; no ...
Putting Mobile Tech in the Restaurant
iphone vs. Android: Food Lovers Decide!
While the Android smart phones may have finally passed Apple’s iphone in overall market share, by nearly 15 percentage points in Q2'11, how do the two compare in the hearts, minds and stomachs of food lovers?   To find out, we took a look at mobile downloads of the Granbury Restaurant Solutions ...
iphone vs. Android: Food Lovers Decide!
5 Common Mistakes in Choosing A Pizza Point-of-Sale System
Choosing point-of-sale software for your pizza restaurant? Avoid these common pitfalls to get the most from your investment.  1. Forgetting the "pizza" part. What's so special about a pizza point-of-sale system?  Isn't a pizza restaurant just like any other restaurant?   Many pizza shop owners get ...
5 Common Mistakes in Choosing A Pizza Point-of-Sale System
7 Must-Have Technologies for Pizza Restaurants in 2012!
We've dubbed 2012 the year of the Connected Pizzeria ... because it's clear that connecting to your customers is more critical than ever before.  The good news is that technology makes it easier than ever in the past.   From social media to mobile ordering, self-serve kiosks and interactive loyalty ...
7 Must-Have Technologies for Pizza Restaurants in 2012!
10 Ways to Streamline your FireFly POS Menu
This article is the first in the series of “Top 10 FireFly Tips & Tricks”  We’ll be covering ways to make the most of the FireFly POS system.    In this article, we’ve got some tips for you to maximize the efficiency of your menu setup.    1.  Mix and Match Items on Menu Screens It makes a whole ...
10 Ways to Streamline your FireFly POS Menu
How to Buy a POS System at a 35% Discount (Thanks, Uncle Sam!)
It's the end of the year, and there's no better time to invest in new tools and technology for your restaurant!  And thanks to the Small Business Jobs & Credit Act of 2010, which renewed the Section 179 deduction for equipment purchases, you can take advantage of tax savings that will help you get ...
How to Buy a POS System at a 35% Discount (Thanks, Uncle Sam!)
Wicks Pizza: Finding A Pizza Point-of-Sale System That Delivers!
There's not a lot that Wick's Pizza & Pub in Louisville, Ky., doesn't do. The four-store chain provides dine-in, takeout, delivery, and has a full bar at each location. With such a full menu of services, the company needed a pizza point-of-sale system with a five-star selection of features to ...
Wicks Pizza:  Finding A Pizza Point-of-Sale System That Delivers!
Straight From Google: How Restaurants can Improve Web Results!
  What a treat to hear directly from Jon Ray, Field Marketing Lead with Google, some tips for restaurant owners looking to maximize their web impact.   Customers who attended the GRS Customer Conference last month got a first hand look at some of the great tools Google has available.   Here’s a ...
Straight From Google: How Restaurants can Improve Web Results!
Branding from Hell! Restaurant Marketing You Don't Have the Guts For.
New Zealand's 65-store Hell Pizza chain isn't afraid to be shocking, to be reviled, or to be picketed & protested.  What they are afraid of is losing their sense of fun.   Director Warren "Otis" Powell shared their secrets at the GRS Customer Conference.  Warning - this isn't your Grandmother's ...
Branding from Hell!   Restaurant Marketing You Don't Have the Guts For.
Restaurant Marketing with Social Media
Social media expert and restaurant consultant Barry Chandler, of Interactive Hospitality, joined the GRS Customer Conference last week to share some amazing tips for our customers.  Here's a summary - but for the full dose be sure to vist Barry's blog!  Barry specializes in helping restaurants ...
Restaurant Marketing with Social Media
What's Hot In Restaurant Technology
We were amazingly fortunate to hear from Mike Nettles of Red Chair Ventures at the recent Granbury Restaurant Solutions Customer Conference.  Mike has a wealth of knowledge about restaurant technology and an insider's perspective as he not only consults with large restaurant chains globally, he ...
Strong ROI for Restaurant Online Ordering
A new study on Restaurant Online Ordering published by the Cornell University Center for Hospitality Research last month revealed some surprising and interesting results.  Of note, while 26.9% of the restaurants they surveyed currently offer online ordering, the number was much higher in the pizza ...
Strong ROI for Restaurant Online Ordering
Cozzola's Pizza: A Great Pizza Technology Partnership!
For Dave Cozzola, a love of pizza runs deep.  His Italian ancestry instilled an appreciation for delicious food and it was a central part of his early years.  His uncle regularly took a young Dave and his brothers to sample pie at Chicago's best pizzerias.  Years later, Dave turned favorite bread ...
Cozzola's Pizza: A Great Pizza Technology Partnership!
In Restaurant Technology - Relationships Matter
Hi and welcome to our new GRS Blog!  I’m Tom Bronson, CEO of GRS, and I will be a regular contributor to this blog, along with many of my colleagues here.  What we plan to offer is some practical advice and tips for restaurateurs.   Certainly, we will talk about our products and solutions, but more ...