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How to Make the Delivery Experience Customer Centric
      Today’s consumer is making buying decisions with convenience in mind. As a result, the food & beverage industry has responded by integrating technology into its business model, expanding its client base to anyone with a smartphone or computer and an internet connection. Delivery plays on this ...
How to Make the Delivery Experience Customer Centric
Making up With Customers: Luring People Back in After a Negative Experience
Let’s be honest for a moment. Painfully honest. Sometimes, despite your best efforts, a customer’s experience is going to be less than stellar. In some cases, you won’t even know about it because they may not say a word, choosing instead to simply buy their next meal elsewhere. And while they may ...
Making up With Customers: Luring People Back in After a Negative Experience