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Making up With Customers: Luring People Back in After a Negative Experience
Let’s be honest for a moment. Painfully honest. Sometimes, despite your best efforts, a customer’s experience is going to be less than stellar. In some cases, you won’t even know about it because they may not say a word, choosing instead to simply buy their next meal elsewhere. And while they may ...
Making up With Customers: Luring People Back in After a Negative Experience
The Tipping Point (and the Point of Tipping): Gratuities and Employee Compensation
Nina and John went out to dinner one night with friends. As usual, at the end of the meal, there was some playful haggling over who who would pick up the check. John volunteered, so Nina offered to cover the tip. This ended up setting off a lively debate about the topic of tipping. In the end, the ...
The Tipping Point (and the Point of Tipping): Gratuities and Employee Compensation
A Cut Above The Rest: How Hiring Quality Drivers Builds Customer Loyalty
Let’s get real for a moment. Customer loyalty is not guaranteed, no matter how good your pizza is. And no matter how many times you landed it like a gold medal Olympic gymnast, one misstep can cost you big time - which makes having high-quality delivery drivers even more critical to your success as ...
A Cut Above The Rest: How Hiring Quality Drivers Builds Customer Loyalty
Bytes to Eat: Online Ordering Solutions for Pizzerias
As any good comedian will tell you, delivery is everything. And when it comes to food delivery apps and services, the same rules apply. More and more customers are regularly using online ordering platforms to get restaurant food delivered to their home or office. And it is not just traditionally ...
Bytes to Eat: Online Ordering Solutions for Pizzerias
Can Pizza POS Data Boost Sales?
Picture this: after slogging through a grueling race, pushing past all obstacles and winning hands down, you gratefully step to the podium to accept your medal (and the prize money that goes with it).  Instead of heading to the bank to deposit it though, you casually toss it into the trash on your ...
Can Pizza POS Data Boost Sales?
Does Your Restaurant Need a Delivery POS?
Navigating the restaurant technology landscape can be daunting. There are countless solutions available to manage everything from point-of-sale and online ordering to delivery and inventory. Some solutions focus solely on one piece of your business, and others provide a comprehensive technology ...
Does Your Restaurant Need a Delivery POS?
13 Questions to Ask your Pizza POS Vendor
You’re in the market for a pizzeria point of sale and you have started to do your due diligence comparing options online with features and product reviews. Worst case scenario: you spend a lot of time and money on a system that neither your employees or your customers enjoy. The trick is that many ...
13 Questions to Ask your Pizza POS Vendor
Is Spending Too Little on Technology Costing Your Restaurant Profits?
When it comes to spending money on your restaurant’s technology - like point-of-sale software, online and mobile ordering, and customer loyalty programs - how much should you budget for? Should you save money by choosing one of the so-called “free” systems out there, or does spending more really ...
Is Spending Too Little on Technology Costing Your Restaurant Profits?
5 Ways a Pizza POS System can Improve Your Pizzeria Sales
A pizza POS system is a great asset for a busy pizzeria. This technology cuts down on the wait time, speeds up ordering and allows operations to run more smoothly. Still doubting a POS system is better than a pen and paper? Consider the ways a pizza POS system can enhance your restaurant: 1. Faster ...
5 Ways a Pizza POS System can Improve Your Pizzeria Sales
4 Items to Consider when Choosing a Pizza POS Provider
If you’re shopping for a new pizza POS system, you know there are options for all price ranges, capabilities and services. How do you know if a pizza POS provider is the right fit for you? Ask these four questions: 1. Do they talk Pizza? Pizza restaurants have specialized operations. If the company ...
4 Items to Consider when Choosing a Pizza POS Provider