The process of selecting a point-of-sale system can be overwhelming. Whether you've been in business for years and are ready for an upgrade, or you're opening the newest pizzeria in town, your pizza point-of-sale can make or break your restaurant's success. Pizza POS systems are one of the biggest investments your restaurant makes, so it's important to do the research.To get started, there are several things you should consider:
- What your POS can do for you
- How to select a pizza POS
- When to upgrade an existing POS
- How to buy your POS
What your POS Can do For You
Your point-of-sale solution can be so much more than just a cash register. With today's technology, your POS can help you manage and grow every aspect of your business. Asking yourself questions like "What is my sales volume?" and "What is my management style?" can help guide your purchasing decision in the right direction. Ultimately your decision is whether a new POS is worth the expense. Here's a few of the benefits to making that investment:
- Reduce Costs: Order taking, labor costs, inventory tracking, marketing, and cash tracking all affect your bottom line. A solid POS solution helps you manage all of these functions efficiently and seamlessly.
- Increase Sales: Your customers are the heart of your restaurant. Look for a system that helps you manage new customers, upsell existing customers, maintain your high customer service standards, and build customer loyalty. Each of these allows your business to grow.
- Reduce Stress: Minimizing the potential for mistakes not only gives you peace of mind, but also makes your business run more smoothly. Your POS can reduce errors and simplify training, allowing you to easily manage your bottom line.
Choosing the Right POS System for You
What Do You Need?
Systems range from the most basic software to high-end “full-service” solutions, tablet or traditional hardware, and include everything in between. Decide on your price point and look for a system that offers the best payment option to fit your needs.
Which POS Company Should You Select?
You need a partner that knows your business, not just a generic software solution. You specialize in pizza and pizza delivery - and so should your POS. Compare features across systems and talk to references to get a realistic idea of how solutions will perform within your business. A pizza delivery POS solution does not have to be limited to an "add on" function.
The Big PictureRemember the long term relationship and make sure you're comfortable with the vendor you choose. Don't skimp on training and understand the nature of the technology.
What Features Should You Look For?
Look at a few key, specific features to help you make your decision. For example, ask yourself questions like "How flexible is the order taking?" or "What is the back-up routine to ensure your data is never lost?". Additionally, think about things like remote access, data storage, and what features are included versus which ones cost extra.
Now or Later? When to Replace your Pizza POS System
It's happened again, your point-of-sale has crashed. You're frustrated that it can't keep up with your growing business. Is there a newer system that offers functions your current system doesn't? Are you still able to acquire parts for your system? Does your staff get frustrated taking orders and helping you manage your business? These are indicators that it might be time to replace your current POS. Don't forget to evaluate your financial considerations and the impact on your business's bottom line for all your options.
The Transaction: How to Buy Your POS SystemOnce you have found a vendor that you're comfortable with and you're ready to move forward, remember to get all of your costs in writing. You have several payment options including cash, credit cards, leasing, or monthlysubscriptions. Allow plenty of time for installation and training. Set yourself up for success by making sure you get the most out of your system.
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