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Victoria Cayce
April 11, 2019
Making up With Customers: Luring People Back in After a Negative Experience
Let’s be honest for a moment. Painfully honest. Sometimes, despite your best efforts, a customer’s experience is going to be less than stellar. In some cases, you won’t even know about it because they may not say a word, choosing instead to simply buy their next meal elsewhere. And while they may ...
Making up With Customers: Luring People Back in After a Negative Experience
Lydia Pine
March 14, 2019
Improving Employee Performance: Your Staff & Your POS System
A delivery restaurant’s point-of-sale system is one of its most important tools. As with any tool, proper training and usage result in higher efficiency and more effective management. That being said, a tool is only as good as its operator. But is it worth the time it will take to train your staff? ...
Improving Employee Performance: Your Staff & Your POS System
Victoria Cayce
February 11, 2019
Team Building 101: Reducing Pizzeria Employee Turnover
Sighing, Todd hung up the phone. Another crew member quit. That made three in the last month alone. He started making calls to other employees to cover the weekend shift. If you manage or own a restaurant, you know the drill. Employees don’t always work out for one reason or another, but each time ...
Team Building 101: Reducing Pizzeria Employee Turnover
Victoria Cayce
February 06, 2019
A Slice of the Pie: How Local Engagement Boosts Sales ANDMakes a Difference
There is an old saying that a rising tide lifts all boats. Research has proven this to be true in many areas, not the least of which is a healthier bottom line. For independent restaurants, such as pizzerias, community goodwill can mean that you either THR!VE (see what we did there?) or fail.  ...
A Slice of the Pie: How Local Engagement Boosts Sales ANDMakes a Difference
Victoria Cayce
February 04, 2019
The Tipping Point (and the Point of Tipping): Gratuities and Employee Compensation
Nina and John went out to dinner one night with friends. As usual, at the end of the meal, there was some playful haggling over who who would pick up the check. John volunteered, so Nina offered to cover the tip. This ended up setting off a lively debate about the topic of tipping. In the end, the ...
The Tipping Point (and the Point of Tipping): Gratuities and Employee Compensation
Kady White
August 25, 2017
Restaurant Gamification: Creating Happy Employees and Loyal Customers
Shared challenges that every restaurant faces include employee turnover and increasing sales. What if there was something that could address both of these hurdles, all while introducing FUN into your operations?  If you're not already familiar with the term "gamification", you probably are familiar ...
Restaurant Gamification: Creating Happy Employees and Loyal Customers
Duessa Holscher
January 21, 2016
Paying Pizza Delivery Drivers Legally & Smartly
If your pizzeria hires delivery drivers, you've probably got headaches!  Make sure that you are up to speed on the details of how to pay your drivers legally, while making smart decisions about how to incent drivers to give great service! Delivery Driver Tip Credit In most states, delivery drivers ...
Paying Pizza Delivery Drivers Legally & Smartly
Kady White
November 28, 2014
Granbury's First Annual Golden Spoon Cookie Contest
At Granbury Solutions, we take our baked goods very seriously. This year at our Grapevine office we held the first annual Golden Spoon Cookie Contest and the results were...delicious. With 11 yummy entries, our judges had a hard time picking just one winner. After very careful consideration and ...
Granbury's First Annual Golden Spoon Cookie Contest
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