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Thriving with Thrive!! Or...The Gift That Kept Us Going
Reposted from the official blog of Buckaroos Slices and Scoops , published September 29, 2019. The story of Buckaroos Slices and Scoops would not be complete without the inclusion of this very special episode, and it is part of the saga we kept quiet until this post. It was the biggest surprise in ...
Thriving with Thrive!! Or...The Gift That Kept Us Going
How to Make the Delivery Experience Customer Centric
      Today’s consumer is making buying decisions with convenience in mind. As a result, the food & beverage industry has responded by integrating technology into its business model, expanding its client base to anyone with a smartphone or computer and an internet connection. Delivery plays on this ...
How to Make the Delivery Experience Customer Centric
Making up With Customers: Luring People Back in After a Negative Experience
Let’s be honest for a moment. Painfully honest. Sometimes, despite your best efforts, a customer’s experience is going to be less than stellar. In some cases, you won’t even know about it because they may not say a word, choosing instead to simply buy their next meal elsewhere. And while they may ...
Making up With Customers: Luring People Back in After a Negative Experience
The Tipping Point (and the Point of Tipping): Gratuities and Employee Compensation
Nina and John went out to dinner one night with friends. As usual, at the end of the meal, there was some playful haggling over who who would pick up the check. John volunteered, so Nina offered to cover the tip. This ended up setting off a lively debate about the topic of tipping. In the end, the ...
The Tipping Point (and the Point of Tipping): Gratuities and Employee Compensation
4 Tips That Will Change the Way You Think About Staffing
Employee retention can be difficult. The restaurant industry’s turnover rate is higher than the national average, and it’s been steadily rising over the past five years. With the National Restaurant Association estimating that industry turnover is about 63%, it’s important to determine what ...
4 Tips That Will Change the Way You Think About Staffing
Overtime Rule, What Does It Mean for Your Restaurant?
Last year, President Barack Obama signed a new overtime rule that would mean raises for more than four million Americans. The new rule raised the overtime threshold from $23,660 or $455 weekly to $47,476 or $913 per week. Under the previous rule, salaried employees earning more than $23,660 were ...
Overtime Rule, What Does It Mean for Your Restaurant?