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Duessa Holscher

Duessa is the Chief Product Officer for Granbury Solutions. She sets direction overall for product development and marketing.

6 Ways A Driver Management App Can Help Your Delivery Restaurant’s Bottom Line
Delivery drivers can be a great asset to your restaurant delivery business, or a great headache. As the face of your business to your customer, a professional, friendly driver can add a touch of great personal service to each customer interaction. But if they aren’t prompt and organized, they can ...
6 Ways A Driver Management App Can Help Your Delivery Restaurant’s Bottom Line
Is Spending Too Little on Technology Costing Your Restaurant Profits?
When it comes to spending money on your restaurant’s technology - like point-of-sale software, online and mobile ordering, and customer loyalty programs - how much should you budget for? Should you save money by choosing one of the so-called “free” systems out there, or does spending more really ...
Is Spending Too Little on Technology Costing Your Restaurant Profits?
4 Ways to Compete with Papa John's Expanded Rewards Program
Members of Papa John’s Rewards Program got a surprise in their inbox today. The loyalty program is expanding, allowing for more instant gratification. Customers can now start spend their rewards at just 10 points, claiming an order of breadsticks or a dessert rather than having to save up for a ...
4 Ways to Compete with Papa John's Expanded Rewards Program
8 Pizzeria Online Ordering Mistakes Hurting Your Business
Travel doesn't stop us from indulging ourselves with a slice or two from the local joint, and a recent trip reminded us that no restaurant technology can be left behind.  This weekend I ordered a pizza online. I was traveling, and unfortunately none of our clients had shops nearby, but I found a ...
8 Pizzeria Online Ordering Mistakes Hurting Your Business
5 Restaurant Point of Sale Reports We Love
Most restaurant point of sale systems offer hundreds of reports to help you run your restaurant. But who has time to review and understand them all? Here's a rundown of the top 5 reports we love - and why! These reports are available in the Thr!ve & FireFly POS systems, and your system probably has ...
5 Restaurant Point of Sale Reports We Love
Paying Pizza Delivery Drivers Legally & Smartly
If your pizzeria hires delivery drivers, you've probably got headaches!  Make sure that you are up to speed on the details of how to pay your drivers legally, while making smart decisions about how to incent drivers to give great service! Delivery Driver Tip Credit In most states, delivery drivers ...
Paying Pizza Delivery Drivers Legally & Smartly
Checklist - Is it time to upgrade your POS technology?
The end of the year is nearly here already, and that usually comes with a fresh look at your business strategy, budget and plans for 2016!  Should upgrading your technology be part of that plan?  Check our list to see if any apply to you!  Are you still using Windows XP or other outdated operating ...
Checklist - Is it time to upgrade your POS technology?
Restaurant Online Ordering: Which Way Should You Go?
Online ordering is clearly a benefit to restaurant owners. Increased ticket averages, order frequency and customer satisfaction are all attributable to allowing your customers to order online.  But when it comes to how best to set up online ordering, restaurant owners are unclear. Should they list ...
Restaurant Online Ordering:  Which Way Should You Go?
4 Ways Yelp Wants You To Manage Your Online Reputation
Yelp may be the technology company that restaurant owners most hate - and most love.  Those who understand how to manage Yelp, and review sites like it, stand to benefit from increased traffic.  We heard from Morgan Remmers, local business outreach manager at Yelp, with some great advice about how ...
4 Ways Yelp Wants You To Manage Your Online Reputation
12 Little Things You'll Love about Thr!ve Restaurant Point-of-Sale
Thinking about upgrading to Thr!ve restaurant point-of-sale?  We know you'll love the new graphical user interface, the improved performance, and the affordability of iPad or Android tablets as a restaurant point-of-sale order entry option.  But we've also made a lot of little changes to the user ...
12 Little Things You'll Love about Thr!ve Restaurant Point-of-Sale
Increase Restaurant Loyalty by Asking Questions
Are your customers loyal to your restaurant?  How do you define customer loyalty?  Do you want to get customers to come back more often? What type of customer is most likely to return again and again?  Technomic recently completed a study of consumer perceptions across 128 major restaurant brands. ...
Increase Restaurant Loyalty by Asking Questions
Top 3 Features For Your Next Restaurant Point-of-Sale System
I was recently asked: "What are the top 3 features a restaurant owner should look for in a point-of-sale system?" 3 features?  Only 3?  Why, we've been developing these systems for years, adding features all the time.  We must have hundreds of features, thousands even.  And the three that are most ...
Top 3 Features For Your Next Restaurant Point-of-Sale System
Why Tablets Deserve A Spot On Your Restaurant's Technology Menu
Not since the introduction of the touch screen has there been such a radical new option in the way we deliver restaurant technology. The introduction of the tablet - and its evolution into a worthy contender for your next point-of-sale system - gives restaurant owners an affordable and powerful new ...
Why Tablets Deserve A Spot On Your Restaurant's Technology Menu
It's 2014: Time to Upgrade Your Restaurant Point-of-Sale System?
Is this the year? Is it finally time to throw away that old clunker that's been limping along in your restaurant all this time? Definitely! Here's why: Restaurant POS is Better than Ever! We've come a long way in the technology space over just the past few years. Tablets, first introduced to the ...
It's 2014: Time to Upgrade Your Restaurant Point-of-Sale System?
Restaurant Loyalty Rewards ROI: Real Results from Real Restaurants
Restaurant loyalty programs are the hottest marketing trend in the industry right now, and for good reason.  They work.  How do we know?  We've been studying some of our clients to learn more about how exactly a loyalty program can pay off. Granbury Restaurant Solutions has thousands of restaurant ...
Restaurant Loyalty Rewards ROI:  Real Results from Real Restaurants
Your Mobile Customer: Are you putting out the welcome mat?
  A recent international survey by Time magazine found that 80% of respondents felt they could not survive a single day without their cell phone.  50% of Americans sleep with their phone right next to them, and 20% compulsively check their phone every 10 minutes or more.  There’s even a new word ...
Your Mobile Customer:  Are you putting out the welcome mat?
What To Look For In Pizza Inventory Software
Most pizza operators have point-of-sale systems to help them ring up orders accurately and account for their cash at the end of the night.  But very few owners take advantage of one of the most critical, money-saving features built in to their POS system - the inventory tracking. If you're shopping ...
What To Look For In Pizza Inventory Software
Replacing your Pizza Point-of-Sale System? 6 Keys To Success
At Pizza Expo last month, I spoke with a number of restaurant owners who were in the market for a new point-of-sale system.  Many had been using their old system for over a decade, and were limping along with barely-functional hardware and ancient software.  They've been trying to postpone the ...
Replacing your Pizza Point-of-Sale System? 6 Keys To Success
Building a Community at Yogurt Station
With 8 million tourists passing by yearly on the way to Yosemite, GRS customer Jeff Goschen, owner of Yogurt Station, prefers to focus on building a community among locals in his town of Oakdale, CA.  His approach may be unconventional but his results are remarkable! It starts with the facility - ...
Building a Community at Yogurt Station
Pizza Point-of-Sale Innovations: 10 features every restaurant could love
The pizza industry has led the way in using technology to help better manage the restaurant. In pizza point-of-sale systems, innovative features help improve order taking and management.  In many cases, complex menus and challenging business models, combined with thin margins, have driven pizzerias ...
Pizza Point-of-Sale Innovations:  10 features every restaurant could love