FEATURE

Loyalty

Powerful Customer Loyalty with Automated Email & Text Workflows Keep Your Customers Coming Back

white-angle Created with Sketch.

Proven ROI for Loyalty

Loyalty programs have long been proven to be the most cost-effective and successful way to bring customers back to your restaurant more often. The strategic value of your customer data - and powerful ability to target customers with rewards and incentives based on their actual behavior - makes loyalty programs the secret weapon of many top restaurants. As they quickly grow in consumer popularity, fueled by the immense millennial hunger for rewards, restaurant loyalty programs are quickly becoming a must-have to compete.

According to actual results from
our restaurant owners:

Graph visually showing results from actual restuarant owners.

Thr!ve Loyalty: Easy, Flexible, Automated

The key to a successful loyalty program? Make it easy! Easy for customers to enroll, easy for cashiers during the busy lunch shift, and easy for you to “set and forget”! Thr!ve Loyalty integrates your loyalty program throughout your operation - so customers can order online or in-store and still earn and redeem rewards. Use just a phone # or email, or use loyalty cards - it’s up to you! Customers can earn and redeem rewards across your enterprise.

Thr!ve Loyalty integrates with leading point-of-sale systems - including all Granbury brands - or use our iPad Check-in app at your register.

phone mockup with a screen of a loyalty reward inside it.

A Winning Campaign

Those “Buy 10 Get 1 Free” punch card type loyalty programs are so last century! But many so-called modern programs have put a high tech gloss on the same old concept. Thr!ve Loyalty is different - because it not only rewards your customers, it adds flexible marketing automation tools that are the key to reminding customers about your amazing restaurant. Here’s just a few ways you can automatically trigger communications - either via email or text - to your loyal customers:

 
Welcome to the program
 
 
Points earned
 
$ spent
 
# of times visited
 
Birthday
 
Family Birthday
 
Enroll Anniversary
 
Haven’t visited in so long
 
Activation
 
Half Birthday
 
Near a Reward
 
Lifetime spend

Reach Out to Your Customers

Don’t choose between a powerful email system and a hip text message solution -- get the best of both with Thr!ve loyalty. Your customer can choose how they prefer to get your content - -you can back it up with “surprise and delight” rewards that show up in their online account or when they order at the restaurant.

Enrollment will soar with automated Facebook promotion of your loyalty program. Just schedule your Facebook posts within Thr!ve loyalty, and we’ll take care of keeping your program in front of your fans.

Keep Customers in the know with a customized profile page - where they can check point balances & available offers at any time.

Image of a facebook loyalty VIP reward post
Gather Feedback

How did we do? A simple question that can yield powerful results. Thr!ve loyalty lets you automate the feedback process and reward your customers for participating.

Connect with the community

Attract new customers with powerful referral and affiliate marketing incentives. Your customers will spend more knowing their purchases help a favorite team or charity

Empower your enterprise

Empower your local personnel with easy marketing templates, and broadcast tools while retaining control over the process from start to finish and supporting their efforts with national / corporate messaging.

Insights You Can Act On

Your customer data is immensely valuable to your business. With Thr!ve Loyalty, customer records from all your restaurant locations will be consolidated in one secure system - so you can get real insight into customer behavior.

Targeted Customer Data

Slice and dice customers based on order history. Get details on who orders online and who doesn’t, who orders for delivery or pickup, who favors lunch over dinner.

Business Boost on Demand

Use Thr!ve Loyalty’s Business Boosting tools to send a message to your customers at any time - via email or text. Use our template library and attach an offer to bring customers in on that slow night.

Results - Quantified

Graphs & charts will illustrate how your program’s doing, which stores are most successful, and how many customers are returning again and again because of your loyalty program.

Get Social with Your Customer Data

Get to know your customers better with Thr!ve loyalty's Social Profiles. When a customer enrolls with their email address, we'll scour the internet to find out everything we can about them - and supplement their profile with publicly available photos, contact information and more. From Facebook to Foursquare to Twitter, you'll find out how many followers they have and what their Klout score is - all valuable information to help you segment and appeal to your customers. Perhaps your "social influencers" would deserve a special invite to try your newest menu creation, while those active on Twitter would be most likely to share your amazing Tuesday night deal.

Image of customer eating pizza surrounding by different social media platform icons
white-angle Created with Sketch.

Loyalty with Proven Results

Granbury Solutions has pioneered direct response loyalty marketing for our clients - and we’ve got proven results.

Over 1.6 M Customers Enrolled
Over 1 M Messages Sent Monthly
Over $3 M Loyalty Transactions Monthly
"Loyalty Marketing helps to keep customers interested and Flyer’s competitive. We use Sales Builder to send special offers to loyal customers and this is our biggest ROI...period!”

- Flyer's Pizza & Subs

Case Studies

Big Daddy's Pizza
Flyer’s Pizza & Subs
Pepperoni's