About three billion pizzas are sold in the U.S. every year, but the top sales day — Super Bowl Sunday — is coming up on February 5. Pizza delivery drivers will log more than 4 million miles during the big game, according to pizza.com, and close games will drive this number even higher.
Is your pizzeria ready for the biggest night of the year? Thr!ve has a few tips to make sure restaurants and drivers will be running at maximum efficiency for the kickoff.
Are you using all the features your pizza delivery software offers? Review your operations to make sure staff is taking orders, serving slices and making deliveries as fast as possible.
Caller ID integrated with pizza delivery software will allow employees to see who is calling so they can address them by name. Don’t let people sit on hold, because research shows that people who are kept waiting longer than one minute will hang up.
A restaurant’s delivery driver is its ambassador, so drivers should be well-groomed and have a friendly demeanor. Remind drivers to double check their orders before ringing a customer’s bell. Some pizza delivery software packages, including Thr!ve, have a pop-up function to remind drivers to deliver soda or plates.
Delivery vehicles should have car toppers that light up at night for maximum visibility and lists your restaurant’s phone number in large print. It may seem like old school marketing, but people who see your delivery vehicles in their area will be more likely to give you a call next time.
We’re only a few weeks away from the coin toss, so make sure your restaurant is ready by getting the most out of your pizza delivery software. Using Caller ID features and last order recall will keep hold and prep times down. Friendly drivers using grouped routes and maps will ensure that customers receive their orders hot, fresh and on time. Game on!